Before summer kicks in full swing, there are some hot CX job-offers on the market that Klaus the job-hunter has found. Take a pick: there are offers from some new up-and-coming to well-known companies.
✨10 different Customer Experience roles at Crowdstrike - remote
CrowdStrike is on a mission - to stop breaches. The company that recently acquired Humio, is on the path of allowing customers to not only defend themselves, but do so in a future-proof manner. The company has earned numerous honors and top rankings for our technology, organization and people – clearly confirming that their industry leadership. With flexible work arrangements, they allow people to maage their personal and professional lives in a way that works for them.
✨Customer Support Representative at Outschool - remote US or Canada
This position is part of the Customer Support Escalations team who will help ensure that Outschool provides a great experience for every parent, teacher, and learner in the Outschool community. The role will build up to become an expert in Outschool’s inner workings so that you can help advise and resolve problems for both teachers and parents. Outschool is looking for someone who has the critical thinking and problem-solving skills to handle more complex, ambiguous tickets and will use these skills to provide consistent top-level service.
✨Enterprise Support and Tier 3 Supervisor and more at Docebo - various locations
The Learning and Development Customer Experience Manager is responsible for empowering Docebo customers to connect their goals and challenges with solutions in our platform while increasing usage and adoption, promoting the Customer Success culture within Docebo. The Customer Experience Manager will work with the Learning and Development (L&D) team of a portfolio of customers to drive product adoption, renewal, and customer success by bringing value to customers every day.
✨Cloud Support Engineer at Platform.sh - UTC+6 - UTC-1
Cloud Support Engineer will be responsible for assessing the nature of product or service issues and resolving support problems for customers and partners through support tickets, live chat, and occasional voice calls. Don’t let the word “Support” fool you - this is not a typical call center role. The customers are technically sophisticated. Knowledge of Linux with technologies like MySQL, DNS, CDNs, SSL, Redis, various programming languages, replication, integration with other systems are beneficial.
✨Head of Customer Success at Relewize - remote US
The persona for this role is someone who is ready to take on the biggest challenge of their career. You’re ready to join a founding team in the midst of high-growth and you will have the most experience in customer success on the team. You’ll help manage all of Relewize’s enterprise clients and have a strong sense for strategy that will drive adoption and outcomes leading to renewals, expansion, and advocacy across our customer portfolio.
✨Customer Support Supervisor at Veho - remote
Veho is looking for someone with experience in customer support that can step in and lead a team. For reference, Veho supports two customer groups: their drivers (the lovely team that delivers packages) and their customers (the lovely people that receive packages from other brands we deliver). The Supervisor, Customer Support will lead a team under one of Veho’s most important functions to drive results to meet the needs of our customers.