Although it feels like January was just a couple of weeks ago, then we're getting closer to a new year. To recap a very interesting year in customer service, we are joining Intercom, Woodpecker and Support Driven for an end-of-the-year webinar.
On November 30, our expurrts will be revisiting some of the biggest benchmarks in the industry and placing their bets for next year. How does the support and experience field change? Which new fads will be dominant in 2022?