Excuse the pun, I promise I can do better! That said: I am looking for my next career opportunity, and quality assessment is the way I'd like to move forward.

You can find my competences, references, and career to date right here: https://inesvandijk.online

The puns are included when you hire me ;)

Howdy friends! 

Just wanted to let you know that I have a new blog post up: https://qualityinsupport.com/creating-a-scorecard-that-works-for-your-business/

Let me know what you think?

I've been thinking about writing articles on the topic of quality in customer support for a while, and today was the day I finally put thought into action. I've published my first post, "Defining Quality In Customer Support" - would love to hear what you all think of it! 

I'm a Customer Support agent at Automattic, and specialise in our eCommerce platform, as well as quality assessment. I've also been the liaison between Klaus and Automattic for almost two years :) Looking forward to sharing more with you all!