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CX researcher @ Supprt Handbook
Daniil Izotov
6 years in customer service became my alma mater for Master's Degree in loving people.
Worked in 2 banks, 2 SaaS', 1 taxi company.
Skyrim > KotOR > Total war™
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Daniil Izotov
Bravo, indeed. Got it, posted it, enjoyed it.
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RequestsDaniil Izotov
Of course. We will see if it's sensible to launch on the new market and adjust what we want to give to the potential customers.
I probably should edit the post to be more specific, right? (More)
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Daniil Izotov
Thx! Yeah, it didn't come through the night. So I failed to join the swag giveaway 😓
(checked spam, no sign of it)
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GeneralDaniil Izotov
Hey. Not sure if this is relevant, but I'll share my system from our client-centered fintech bank.
The original ticket system was individual. It had a 1st and a 2nd line, and shared 4 prin... (More)
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