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Quality assurance program is a great way to improve efficiency, boost morale and foster professional growth in your customer service team.
However, in order to achieve this, you’ll need to be asking the right questions while conducting your conversation reviews.... (More)
Hi, everyone! I'm new here, so apologies in advance if this question is included in the Knowledge Base! I tried giving it a read but decided I'd ask here to interact with you all. 😊
Our Help desk is... (More)
Hi all! I am so embarrassed to post here but it seems to be the only place I can (maybe?) reach Klaus staff. I would be interested in implementing the software but would need to speak with an account manager... (More)
