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Welcome to Customer Service Quality Tribe 👋 We'd love to hear more about you.

Tell us what do you do, share a fun fact about yourself, and if you were invited by a fellow member – this is the place to let us know so we can send them Swag®™©. (Read more about how to cop swag by inviting new members here.)

That’s it. Don’t think too hard — just write and hit Enter.

And then read everyone else’s responses! That’s the best part 🎊

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  1. My team and I are based in Kansas City, Missouri!
  2. I'm a Support Specialist, but I recently have taken responsibility for our IQS process.
  3. As I prepare to lead my first Calibration Session, I'd love some tips for structuring... (More)


I'm a Support Specialist at a non-profit called CarePortal. My Team has really benefitted from Klaus, and I'm excited to learn more ways to improve our customer service!

Sheila Maher
Support Team Manager


My name's Sheila and we love using Klaus in my support team, though I have a feeling I'm going to learn some really great tips and tricks from this community. Big fans of Klaus the cat, not least because he... (More)

aHi, I'm Isa!! Me and my team have been loving to use Klaus, just wanted to throw this out there haha

  1. I'm from South Brazil, and I currently work remotely for a company based in Hawaii!
  2. My role there is... (More)