We use it in 2 ways, weekly Peer reviews and monthly Feedback Sessions with the Quality Specialist (me).
The peer reviews are 5 reviews plus one self-review a week.
In monthly feedback sessions, I review 20-30 tickets from the previous... (More)
GeneralThis topic if for general discussions. In other words, anything can be posted on this board as long as it is not against our community guidelines. As usual, remember to be respectful towards others and don’t post promotional material or advertisements.
26 followers4 questions6 posts
This topic if for general discussions. In other words, anything can be posted on this board as long as it is not against our community guidelines. As usual, remember to be respectful towards others and don’t post promotional material or advertisements.
26 followers
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6 posts
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I know that Echo, Mixtiles, and Typeform are using Pins as a feature.
@Becky O5, @Ola Weintraub5, @Matthew McGregor-Morales4 perhaps you can help out. With or without using the feature, how do you utilise put Klaus into use... (More)
Hi Kasha! I have a couple of resources that may be useful for this:
3 Hacks to Make Customer Service Feedback Your Daily Routine
How the Makers of WordPress.com Foster Feedback in a Remote Team
Hope these help a bit... (More)
On July 7, make the most out of your afternoon siesta and tune in online with us. Susana de Sousa from Loom, Bia Rodrigues from Zendesk, and our own Valentina Thörner join the digital stage to discuss how to provide... (More)
