Hello!
- My team and I are based in Kansas City, Missouri!
- I'm a Support Specialist, but I recently have taken responsibility for our IQS process.
- As I prepare to lead my first Calibration Session, I'd love some tips for structuring... (More)
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Hello!
Have you ever wanted to review conversations directly in your helpdesk?
Do you want to review chats from platforms you have not connected with Klaus?
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December will be busy for many Klausians, take a look at what we’re doing / where we’re going:
6 DEC 16pm CET - webinar “How to Leverage AI in Customer Service QA with Klaus?” with Mervi Sepp Rei, PhD (Data... (More)