Fresh off the Klaus video purr-duction line: an explainer video detailing everything you need to know about Internal Quality Score โ€“ what it is, how to calculate it, as well as why and how you should keep track of it. Perfect for sharing with folks you know that don't yet keep track of IQS.

Grab some popcorn, enjoy and let us know in the comments if there are any customer support quality topics you'd like to see covered in future videos!