It's been some time, but that gave Klaus 🐈⬛ a good opportunity to hunt for even better job opportunities. Check 'em out:
✨ Head of Business Customer Support at Wise, Tallinn or Budapest
Wise is looking for a Head of Business Customer Support to help their teams deliver a Business Support experience that delights customers, scales globally with Wise's growth and helps them drop costs towards zero. Among other things, this person's mission is to lead, grow, and build the teams, partner with other heads of CS, and move meaningful metrics.
✨ Head of Customer Experience at Princess Polly, LA
Reporting into the Director of Operations the US Head of Customer Experience (CX) is an innovative, operationally-minded strategic leader, who is responsible for ensuring a best in class customer experience for the Princess Polly community, and ensures that their customer’s voice is represented across global organization. The Head leads and scales a team of CX professionals, and acts as a mentor for the management team to achieve business and department objectives.
✨ Product Support Specialist/Engineer at Otter.ai, California
Otter.ai's AI-powered collaborative note-taking app works across Zoom, Google Meet, and Microsoft Teams to help teams record, transcribe, search and share meeting notes. As a Product Support Specialist/Engineer, you will require a broad set of skills to cover a wide range of responsibilities: to keep customers happy, productive, and ensure that they have the best possible experience. This person will also partner with the product dev team to share customer feedback and make the product better.
✨ Customer Support Representative at Hopin, remote
Hopin is seeking a new member to join our Customer Support team as a Customer Support Representative. This new member is someone who is self-driven, detail oriented and ambitious! We're looking for someone with strong experience in this field, able to make decisions on the go, supportive, innovative and a team player.
✨ Director of Global Customer Success Practice & Programs + loads of other CS/CX jobs at Okta, various and remote
The Global Customer Success Director will be responsible for accomplishing customers’ business objectives thereby driving business value and executive alignment between Okta and our customers. This person will lead a global program staffed by Customer Success professionals in various regions around the world who drive positive business outcomes and value for our largest global customers. In addition, the director is responsible for driving certain strategic initiatives of Okta Customer Success from time to time, owning both the resources as well as the program direction and objectives.