Assembled and Klaus will host a joint online webinar together that focuses on how Wild Alaskan Company implemented WFM & QA to supercharge their support organization and elevate customer experiences, all while empowering their agents.

Join the webinar and find out:

  • How to benefit from different types of quality assurance and include support agents to the process?
  • How WFM platforms can enhance adherence in support teams?
  • When should a company invest into QA / WFM tools? How to set these up?
  • Which metrics and KPIs are right for your support teams?
  • ..and more!

šŸ™€ Can't make it? Don't worry - everyone who registers will get access to the webinar's replay.

Register here!