Want to be data-driven but not sure how?
Want to review the conversations that matter?
No need to kitten around anymore. Our data team has worked hard on the new Conversation Insights feature.
Cool, right? But what do they do?
➡️ Filter your conversations to find the ones that matter in seconds
➡️ Compare agent performance with different metrics
➡️ Glimpse the ‘big picture’ and the minor details
Fun and functional, we can’t wait for you guys to give these a spin! You can read more about it here.