Want to be data-driven but not sure how?ย 
Want to review the conversations that matter?ย 

No need to kitten around anymore. Our data team has worked hard on the new Conversation Insights feature.

ย 

Cool, right? But what do they do?ย 
โžก๏ธย  Filter your conversations to find the ones that matter in seconds
โžก๏ธย  Compare agent performance with different metrics
โžก๏ธย  Glimpse the โ€˜big pictureโ€™ and the minor details

ย 

Fun and functional, we canโ€™t wait for you guys to give these a spin! You can read more about it here.