In very broad terms, you can find out by grabbing the latest episode of Fireside Chats with Valentina and Klaus.Ā 

This time, Val chatted with Emilie Robert. She's the Enterprise Customer Success Executive and shared her experience on taking care of customers and keeping up with partnerships during and after the pandemic.

Also - there are some interesting bits about film industry šŸ’”.

Listen it yourself: https://www.klausapp.com/blog/fireside-chat-enterprise-customer-success-zendesk/