We're launching a brand new video series where we discuss the hottest topics in the world of CX with support leaders from around the world: Fireside Chats with Klaus and Valentina.

In the first episode, our Empress of Product, @Valentina ThΓΆrner, we'll be talking to @Stacy Justino, Director of Customer Happiness at Wistia - the creators of the video marketing software we all love to use. Improving remote work experience was one of the goals Wistia’s team set for themselves at the beginning of 2020. Little did they know they'd get an intensive crash course just a few months into the year.

Watch the video below, find the podcast in Spotify, Google Podcasts, or wherever you listen to your podcasts – or read the key takeaways in our blog.


Hope you enjoy!

If you have any questions for Stacy or Valentina, write it in the comments 🎊