Inspired by this question here in Quality Tribe, we wanted to discuss the feelings of inferiority in customer service. 42% of voters replied "Yes, I feel it right now" to the question "Working in a support team, have you ever felt inferior to other teams in the company?", while 42% said, "Yes, I've had these feelings in the past but not anymore".
So, we decided to investigate this topic more, and are publishing a new blog series: #EmpowerCustomerCare. The first article focuses on the signs of inferiority feelings.
Have a story you’d like to share about feelings of inferiority in customer care? We’re collecting stories to help raise awareness of the struggles support folks face on a daily basis. Help us #EmpowerCustomerCare