Before joining the cool cats at Klaus, I was the Training and Quality Manager for Pipedrives support department.

I wanted to share my experiences and paint a picture of what it is like to work in such a position! You can read about it here:

https://www.klausapp.com/blog/day-in-the-life-of-support-qa-specialist/

Do you have a dedicated QA specialist in your team? Are you that person? Share your experiences in the thread below!Ā