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Using Klaus
Using Klaus

Here's the place to ask any Klaus-related questions, provide feedback, send feature requests, and share your ideas.

Follow this topic to be the first to learn about new feature updates or releases, important company news or just fun stories we want to share with you.

New features available for Klaus users

Hiya! I'd like to invite all Klaus users to the Product Update Webinar which will take place on 28 October, 4 PM UTC.

From Klaus' team, @Chris Jewitt, @Valentina Thörner, and @Martin Kõiva will purr-sent our new... (More)

Luna Searles
Customer Support Learning and Development Lead

Praise? When a customer DEMANDED to speak to my CEO because the support I provided was that stellar (dusts shoulders off). They then took to Facebook for more praise. It was a great feeling.

The worst was also on Facebook.... (More)

Introducing: Pins for Coaching 📌 🎉

No more scrambling for notes, you can save the scrambling for your morning eggs 🍳

You asked, and we listened! With our Pins for Coaching feature:
📌 add notes on any agent directly into Klaus
📌 pin specific conversations an... (More)