Skip to main content

Join the community of CX quality professionals!

Using Klaus
Using Klaus

Here's the place to ask any Klaus-related questions, provide feedback, send feature requests, and share your ideas.

Follow this topic to be the first to learn about new feature updates or releases, important company news or just fun stories we want to share with you.

Grazielly de Araújo
Customer Support Manager

What is the frequency that Klaus updates the imported conversations?

Hi, everyone! I'm new here, so apologies in advance if this question is included in the Knowledge Base! I tried giving it a read but decided I'd ask here to interact with you all. 😊

Our Help desk is... (More)

Tia Tuovinen
Customer Success at Veri

Not able to book a call or get in touch with Klaus team to start using the product

Hi all! I am so embarrassed to post here but it seems to be the only place I can (maybe?) reach Klaus staff. I would be interested in implementing the software but would need to speak with an account manager... (More)

Launching Klaus' first quality assurance course

Big news: Klaus just launched Klaus' Courses - our first ever quality assurance course for companiew who want to set up the purrfect customer service QA program.

Kudos to @Riley James Young and @Ann Kaer who are the leading duo... (More)

🧢 INTRODUCING: Klaus Coaching Sessions 🧢

A new feature for the 46% of support leaders who want to provide better training this year. Cats are unlikely coaching sidekicks, but we like to defy the ordinary.

You can conduct 1,000s of support reviews.
Track metrics for months... (More)