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Join the community of CX quality professionals!


Welcome to Customer Service Quality Tribe 👋 We'd love to hear more about you.

Tell us what do you do, share a fun fact about yourself, and if you were invited by a fellow member – this is the place to let us know so we can send them Swag®™©. (Read more about how to cop swag by inviting new members here.)

That’s it. Don’t think too hard — just write and hit Enter.

And then read everyone else’s responses! That’s the best part 🎊

Emily Smith
QA Executive at Gymshark

Hello everyone!

I’m Emily and I’m a Quality Assurance Executive at Gymshark 🦈

We work alongside our Customer Support team to ensure we're always providing a world-class service to all of our lovely customers around the world. We’ve recently started using Klaus... (More)

Neal Travis
Support & Admissions Manager @Academy to Innovate HR (AIHR)

We're building our v.1 Quality Program - Exciting Stuff

Hi Everyone! I'm Neal, from The Netherlands 🇳🇱

I've been working on scaling a team from me to now 10+ reps at my current organization over the past 4 years, and now it is time to really get a scaleable... (More)

Pierina Cordero
Quality Assurance Coordinator

Newbie - Quality Assurance Analyst

Hello friends!! I'm so happy to have found this community!

My name is Pie. I've been in customer service for 4 years, and I've been a QA Analyst for 2 years. I am 27 years old and my goal is... (More)

Ivan Filipov
Head of Customer Support at PromoRepublic

Customer experience expert | C-level experience | Leading support team at PromoRepublic | Escape room enthusiast

Hello! Nice to meet you all!
My name is Ivan and I'm 25 years old. For the past 6 years, I have been dedicated to enhancing customer experience in various companies, with the last 4 years spent in C-level positions.... (More)