Skip to main content

Join the community of CX quality professionals!

Interesting content
Interesting content

Read a great article on support quality, listened to an interesting podcast or enjoyed a good book? Share it with the community.

Zigazig Ah 🎶

We did a thing... Since there are some die-hard fans of Spice Girls in team Klaus, we decided to mark the 25th anniversary of "Wannabe" and do something .. special. 

Here's the result 👉

https://www.youtube.com/watch?v=GJWQEQxyyFY&ab_channel=Klaus

👏 The first ever Customer Support Quality Benchmark Report is out!

Klaus and his friends from Intercom and Support Driven purr-oudly present the report that features hundreds of CX experts and their replies to the survey that we held earlier this year. We've gathered and analysed the info and can now... (More)

Support Driven Salary Survey

Over 300 respondents contributed to the 2020 Support Salary Report, written and analysed by Support Driven and Freshworks

See the report here.