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Interesting content
Interesting content

Read a great article on support quality, listened to an interesting podcast or enjoyed a good book? Share it with the community.

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Interesting content
Triin Ilves
Community @ Klaus
Posted 3 days ago

Zigazig Ah 🎶

We did a thing... Since there are some die-hard fans of Spice Girls in team Klaus, we decided to mark the 25th anniversary of "Wannabe" and do something .. special. 

Here's the result 👉

https://www.youtube.com/watch?v=GJWQEQxyyFY&ab_channel=Klaus
Merily LeisAllana NielsenLisa J

Liked by Merily Leis and 3 others

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GeneralInteresting content
Triin Ilves
Community @ Klaus
Asked a question last month

📚 Hey folks, can you share your current favourite blogs, authors, podcasts etc that write or talk about customer support ... list and looking for fresh content 🌱

Merily LeisValentina ThörnerMel

Liked by Merily Leis and 5 others

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Interesting content
Triin Ilves
Community @ Klaus
Posted 2 months ago

👏 The first ever Customer Support Quality Benchmark Report is out!

Klaus and his friends from Intercom and Support Driven purr-oudly present the report that features hundreds of CX experts and their replies to the survey that we held earlier this year. We've gathered and analysed the info and can now... (More)

Merily LeisEgon SaleCorinne Flanagan

Liked by Merily Leis and 7 others

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Interesting content
Triin Ilves
Community @ Klaus
Posted 3 months ago

Support Driven Salary Survey

Over 300 respondents contributed to the 2020 Support Salary Report, written and analysed by Support Driven and Freshworks. 

See the report here.

Merily LeisCorinne FlanaganSam Forde

Liked by Merily Leis and 6 others

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