We recently hosted our first Keeping up with Klaus webinar where resident quality connoisseurs, Diogo and Riley, shared their best practices on using Klaus. Here's the recording if you missed it:
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We recently hosted our first Keeping up with Klaus webinar where resident quality connoisseurs, Diogo and Riley, shared their best practices on using Klaus. Here's the recording if you missed it:
Greetings!
Our Team is brainstorming ways to integrate CSAT into our regular review process. We track CSAT, but the data remains unused because we favor IQS. However, I'm sure there are benefits to considering/sharing CSAT.
Do you create CSAT goals... (More)
Hey all!
I’m Dolores, I work as a product researcher at Klaus 😺
I’m currently doing research about callQA and would love your help. I'm looking to talk to people who offer customer support through calls and need automation to... (More)
End of July is not just for heatwaves. We'll be covering hot topics in two upcoming webinars. Sign up, tune in, and enjoy the breeze of good ideas shared 🌬