Can you feel the 🌸🌸🌸 ?
In May, you can spot Klausians at multiple online and in-person events. If you are in town, let's get a drink meow-gether. If you are a webinar guru, let's share a virtual high paw!... (More)
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Big news: Klaus just launched Klaus' Courses - our first ever quality assurance course for companiew who want to set up the purrfect customer service QA program.
Kudos to @Riley James Young and @Ann Kaer who are the leading duo... (More)
Our recording of last week's webinar is ready! I had a grrreat opportunity to chat with own @Chris Jewitt, @Ines van Dijk (Quality in Support) and @Paule Matkeviciute (tymeshift).
PS: What's the weirdest or funniest... (More)