Join the community of CX quality professionals!
Welcome to Quality Tribe!
Quality Tribe is a CX quality community for customer service professionals.
- Connect with and learn from experienced customer service professionals
- Follow the topics that interest you the most
- Ask questions and share ideas
Want to earn some a-meow-zing Klaus swag?
- Individual - as in the first support team agent to touch the case owns it through the last response from the customer?
- Team - same as above but a case team handles
- None - the first agent answers the customer... (More)