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The Customer Support Quality Benchmark Report for 2021 has been the nestside read for so many of you already but this - as they say in TV-commercials - is not it. On April 28 at 6PM GMT, we will open... (More)
Join the community of CX quality professionals!
Welcome to Quality Tribe!
Quality Tribe is a CX quality community for customer service professionals.
- Connect with and learn from experienced customer service professionals
- Follow the topics that interest you the most
- Ask questions and share ideas
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Hi! We just closed a successful funding round with Pipedrive's founders and investment fund Superagel to speed up our growth. So now, we are super excited to announce that we are looking for a Customer Success Manager! 🙌
Our mission... (More)
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Introductions
hello everyone
my name is morooj I'm customer care manager in salla.sa company I lead 41 employees.
We just recently started using Klaus and are really amazing.
No more scrambling for notes, you can save the scrambling for your morning eggs 🍳
You asked, and we listened! With our Pins for Coaching feature:
📌 add notes on any agent directly into Klaus
📌 pin specific conversations an... (More)
