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GeneralUsing Klaus

Posted recently

Introducing: Pins for Coaching 📌 🎉

No more scrambling for notes, you can save the scrambling for your morning eggs 🍳

You asked, and we listened! With our Pins for Coaching feature:
📌 add notes on any agent directly into Klaus
📌 pin specific conversations an... (More)

Liked by Kair Käsper and 6 others

Answer

Answered recently

I think it'd depend on whether its on an open forum like general wall messages or private messages.

If its account specific then the normal verification checks should be taken in to account. Then the majority I would say is... (More)

Liked by Triin Ilves and 1 other

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Big topic: CSAT! Which strategy tweaks or changes have helped you to improve your CSAT?

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Liked by Merily Leis

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Requests

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General

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Using Klaus

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Coaching and onboarding

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Job board

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Introductions

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Interesting content

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Setting up the process

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Join the community of CX quality professionals!

Welcome to Quality Tribe!

Introducing: Pins for Coaching 📌 🎉

Big topic: CSAT! Which strategy tweaks or changes have helped you to improve your CSAT?

Requests

General

Using Klaus

Coaching and onboarding

Job board

Introductions

Interesting content

Setting up the process

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