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Join the community of CX quality professionals!

Welcome to Quality Tribe!

Quality Tribe is a CX quality community for customer service professionals.

  • Connect with and learn from experienced customer service professionals
  • Follow the topics that interest you the most
  • Ask questions and share ideas

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Want to earn some a-meow-zing Klaus swag?

Miro are hiring down under 🦘

Customer Support Representative (English speaking): https://miro.com/careers/vacancy/5527287002/

 

Customer Support Representative (Japanese speaking):

https://miro.com/careers/vacancy/5527269002/

 

Technical Support Engineer (Japanese Speaking):

https://miro.com/careers/vacancy/5527213002/

Answer

Scorecard overhaul - YES!
First on the agenda - assess what worked and what didn't based on your current scorecard. Talk to support reps and get feedback on what was most helpful, and what was least helpful. With that insights,... (More)

Hi, everyone!

My name is Inês and I'm building the Customer Care department at Infraspeak, a startup for facility management software from Porto, Portugal 👩‍💻

Among experiences in other areas, I have almost 5 years of experience working in Customer Care and... (More)