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Which of these tactics have you successfully used in your customer interactions?

 

Moved from General: If there are people here who are using the assignments -feature in Klaus, could you share how you ... struggling to find the optimal way :D

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郝哥哥
快點出來吧，
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我是常山趙子龍

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GeneralUsing KlausCoaching and onboarding
Triin Ilves
Community @ Klaus
Posted recently

Question of the week: Do you measure Customer Dissatisfaction score (DSAT)?

  • How do you keep track and classify negative feedback?
  • How do you use the gathered data? (Coaching, product feedback, etc)
Merily LeisCorinne Flanagan

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GeneralEvents
Triin Ilves
Community @ Klaus
Posted 6 days ago

DECEMBER 2022 EVENTS 🕺🏻

December will be busy for many Klausians, take a look at what we’re doing / where we’re going:

6 DEC 16pm CET - webinar “How to Leverage AI in Customer Service QA with Klaus?” with Mervi Sepp Rei, PhD (Data... (More)

Anne-Maria KrüünvaldEthan MSimona Peneva

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