Join the community of CX quality professionals!
Welcome to Quality Tribe!
Quality Tribe is a CX quality community for customer service professionals.
- Connect with and learn from experienced customer service professionals
- Follow the topics that interest you the most
- Ask questions and share ideas
Want to earn some a-meow-zing Klaus swag?
Scorecard overhaul - YES!
First on the agenda - assess what worked and what didn't based on your current scorecard. Talk to support reps and get feedback on what was most helpful, and what was least helpful. With that insights,... (More)